FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
What are your shipping timelines?
We typically ship orders within 2-5 business days. Delivery times vary based on location and courier services.
Do you offer international shipping?
Yes, we do! International shipping charges and timelines depend on the destination and will be calculated at checkout.
What is your return policy?
We accept returns within 7 days of delivery for unused products in their original packaging. Some items may not be eligible for returns due to customization.
How do I initiate a return or exchange?
Simply contact our support team with your order details, and we’ll guide you through the process. Refunds and exchanges are subject to inspection.
What if my order arrives damaged?
If your order arrives damaged, reach out to us within 48 hours with photos, and we’ll arrange a replacement or refund.
Orders
Below are some of are common questions about orders
How can I track my order?
Once your order is shipped, we’ll send you a tracking link via email/SMS so you can follow its journey.
Can I modify or cancel my order after placing it?
You can modify or cancel your order within 12 hours of placing it. After that, processing begins, and changes may not be possible.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and digital wallets for seamless transactions.
Will I receive an invoice for my order?
Yes! A digital invoice will be emailed to you once your order is confirmed.
My order is delayed. What should I do?
If your order is delayed beyond the expected timeframe, contact us, and we’ll resolve it as soon as possible.
Corporate Gifting
Below are some common questions about our corporate gifting
Do you offer bulk corporate gifting solutions?
Yes! We specialize in curated corporate gifts with customization options. Reach out to discuss your needs.
Can I customize corporate gifts with branding?
Absolutely! We offer logo engraving, personalized packaging, and custom designs to align with your brand identity.
What is the minimum order quantity for corporate gifts?
MOQ varies based on the product. Contact us for details, and we’ll find the best solution for you.
How long does it take to fulfill corporate gift orders?
Timelines depend on order size and customization requirements. Typically, it takes 7-15 business days.
Do you provide samples before bulk orders?
Yes, we offer samples upon request so you can ensure quality before placing a bulk order.
Products
Below are some common questions about our products
What types of products do you offer?
We offer products like bluetooth speakers, TWS earbuds, powerbanks, bluetooth neckbands, tower speakers, chargers, cables & other nifty gadget accessories.
Do your products come with a warranty?
Most of our electronic items come with a manufacturer warranty. Check the product description for details.
How do I care for and maintain my product?
Each product has specific care instructions, which you can find on its page or in the user manual provided.
